Dear Mr. Palmer,
Thank you for your advice and counsel regarding the design, production and launch of my online store "Floorcouture.com". The built in features such as secure credit card processing, online instant quote calculator, customer relationship management tools, web stats software to monitor web traffic and executive dashboards to create custom reports have created a truly autonomous website.
In addition to the design, production, numerous subject matter expert consultations and hosting services, I was especially impressed by the Digital Arsenal "Disaster Recovery" program. During the 2003 August black out, Floorcouture.com remained online and unaffected by the power outage. The emergency services and back up procedures provided by Digital Arsenal remained transparent to me, and more importantly to my clients.
The online store created by your firm has allowed me the freedom to focus my energy on my business, instead of wasting my energy focused on my website. The services provided by Digital Arsenal have been an enormous help to me and have contributed to the success of Floor Couture, Inc.
Sincerely,
Jackie Scott
CEO Floor Couture, Inc.